SIG Housing Trust Approach to Antisocial Behaviour

SIG Housing Trust is committed to ensuring that both our residents and the wider community can enjoy their homes free from antisocial behaviour. As a responsible landlord, we take a firm but fair approach to addressing disruptive behaviour, making our communities safe and welcoming places to live.

 

Our antisocial behaviour policy aligns with the ASB Crime and Policing Act 2014 and covers nuisance and disruptive behaviour. We enforce the relevant terms of our tenancy and licence agreements to uphold these standards.

 

As part of  Social Interest Group, we recognise that some residents may face challenges that contribute to their behaviour. We take a supportive approach, working with tenants to address and change harmful actions. Where necessary, we collaborate with external agencies to provide additional support.

 

We encourage residents to resolve disputes amicably wherever possible, including through mediation services. However, for persistent or severe cases of antisocial behaviour, we will take legal action when required. This may include Injunctions, Criminal Behaviour Orders, Possession Proceedings, or Closure Orders to protect residents and the community.

 

Our goal is to create and maintain safe, respectful, and thriving communities while ensuring that all residents receive the necessary support to sustain their tenancies.

Report Antisocial Behaviour

⚠ If you are in immediate danger, call 999 for emergency assistance.

As part of your tenancy or lease agreement, you are expected to behave considerately towards your neighbours and community. Serious or persistent antisocial behaviour could result in eviction.

What Counts as Antisocial Behaviour?

Antisocial behaviour refers to ongoing disruptive or harmful actions that negatively impact individuals, families, or the wider community. In some cases, a single serious incident, such as violence or criminal activity, may also be considered antisocial behaviour. This includes:

  • Threatening or physical/verbal abuse

  • Illegal activity, including drug dealing or using a property unlawfully

  • Persistent alcohol or drug-related disturbances

  • Vandalism or damage to communal areas

  • Neighbourhood issues, such as fly-tipping, littering, or reckless driving

  • Animal-related concerns, including aggressive pets or misuse of animals

  • Excessive noise, including shouting, loud music, or frequent banging

What Isn’t Considered Antisocial Behaviour?

Some everyday noises and differences in lifestyle are not typically classed as antisocial behaviour. Examples include:

  • The sound of children playing or babies crying

  • DIY work carried out at reasonable hours

  • One-off social events

  • Minor disagreements between neighbours

  • Cooking smells, smoke, or household odours

Steps You Can Take

Keep a Record of the Issue. If you experience ongoing antisocial behaviour, keep track of incidents by noting the time, location, and people involved. If it is safe to do so, taking photos or videos may help document the issue.

 

Speak to the Person Involved

If you feel comfortable, consider having a calm and constructive conversation with the person responsible. Explaining how their behaviour affects you could lead to a resolution.

 

Report Ongoing Issues

If the problem continues, you can report antisocial behaviour using our online form. Our team will assess the situation and provide guidance on the next steps.